Terms of Service for Legify Cloud (WhatsApp Integrated)
1. Introduction
Welcome to Legify Technologies Limited ("Company", "we", "our", or "us"). By accessing or using our cloud-based Order Management System ("Service") integrated with the WhatsApp platform ("WhatsApp"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.
These Terms govern your access to and use of the Service, including any updates, enhancements, or modifications to the Service, as well as any content, services, or features provided by us.
2. Service Description
The Service is a cloud-based Order Management System that integrates with WhatsApp to streamline and automate order processes, allowing businesses to manage customer interactions, orders, and communications through the WhatsApp platform.
By using the Service, you can:
- Manage dealership operations
- Communicate with customers via WhatsApp
- Track sales in real-time
- Automate and streamline customer support processes
3. Account Registration
To use the Service, you must register for an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
4. User Responsibilities
You agree to:
- Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
- Ensure that all data and content you upload, store, or share via the Service, including customer information, complies with data protection laws and does not violate third-party rights.
- Not use the Service to transmit spam, malware, or any harmful software or content.
- Not disrupt or interfere with the functioning of the Service or the servers and networks connected to the Service.
- Maintain the security of your WhatsApp account, including ensuring that any integration with WhatsApp is used securely.
5. License to Use the Service
Subject to these Terms, we grant you a non-exclusive, non-transferable, limited license to access and use the Service solely for your internal business purposes. This license does not grant you any rights to modify, distribute, or resell the Service.
6. Data Privacy and Security
We are committed to protecting your data and maintaining the confidentiality of your information. Our data handling practices are described in our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you consent to the collection, storage, and use of your data as outlined in the Privacy Policy.
You are responsible for ensuring that the data you provide to the Service complies with applicable data protection laws, including obtaining the necessary consent for collecting and processing customer information.
7. Subscription Fees and Payment
The use of the Service is subject to a subscription fee, which will be outlined in your specific subscription plan. By registering for the Service, you agree to pay the applicable fees as described in the plan you select. Payment will be processed according to the billing cycle specified, and any charges are non-refundable.
We reserve the right to change the subscription fees or payment terms at any time, but we will provide prior notice before such changes take effect.
8. Termination and Suspension
We may suspend or terminate your access to the Service at our discretion, without notice, for any reason, including if you violate these Terms or engage in unlawful activities. Upon termination, your access to the Service will be immediately revoked, and you will no longer be able to use the Service.
You may terminate your account at any time by contacting us or following the instructions provided within the Service.
9. Service Availability and Limitations
We strive to provide a reliable Service, but the Service may be temporarily unavailable due to maintenance, system failures, or other circumstances beyond our control. We do not guarantee continuous or uninterrupted access to the Service and are not responsible for any interruptions or outages.
10. Third-Party Integrations
The Service is integrated with the WhatsApp platform operated by Meta Platforms, Inc. By using the Service, you acknowledge that your use of WhatsApp is governed by WhatsApp’s Terms of Service and Privacy Policy, which you must accept separately.
We are not responsible for any issues arising from your use of WhatsApp, including changes to WhatsApp's policies, technical failures, or disruptions.
11. Intellectual Property
All content and materials provided through the Service, including software, text, graphics, logos, and trademarks, are the property of [Your Company Name] or its licensors and are protected by intellectual property laws. You agree not to infringe upon or violate these rights.
12. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, including but not limited to loss of data, profits, or business opportunities, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of the Service shall be limited to the amount you paid for the Service during the 12-month period immediately preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless [Your Company Name], its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any applicable laws or regulations.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or the use of the Service shall be resolved in the courts of [Your Jurisdiction], and you agree to submit to the jurisdiction of such courts.
15. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated "Effective Date." It is your responsibility to review these Terms regularly. Your continued use of the Service after any changes indicates your acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms or the Service, please contact us at:
Legify Technologies Limited | +254 723 030 535 | info@legify.cloud